"In the last analysis is practice management.
Its essence is not knowing, but doing.
Its test is not logic, but result.
Its only authority is the performance "
- Peter Drucker -
The Fulan who got tired of roughing it a grocery store. He wants to be sweet-selling merchandise, so he immediately "up grade" to be rich. At the suggestion of some friends compatriot he went to a village at the foot of Mount Lawu, met a shaman who supposedly magic. Shaman was chanting some mantras. The Fulan are commanded to shower flowers seventh appearance, in addition some kind of talisman. Apparently the "process" that traveled the Fulan was powerful. Soon people in droves to buy merchandise. Can it be said Fulan has implemented the management? Of course not. Did not he have been through the process? Yes. Even the process of a fairly "serious" and "heavy."
However, the process is not the only sign of management. There are signs that the second, which is systematic and logical. They could, although somewhat strained, to say that the process through which the Fulan is systematic. However illogical. The logic of science, unless science magic of course, can not explain what to do chanting mantras, flower bath, bring offerings, or save a talisman, with the commerce of the Fulan is rampant and festive. Was actually not even systematically. Because the prescription given to the shaman to Fulan depend on what prompted the pet when the Fulan is facing. That is, if in future there are other patients, although with the same needs, so should be the champion would be telling a different way out. In essence, there is no pattern that connects between the complaints of patients with the treatment given. In the eyes of religion, the Fulan is the act of shirk. In a management standpoint, this is yet another form of mismanagement!
In everyday life more generally we see how many problems, unruliness, disorder that makes people lose happiness, apparently derived from the process - could shape the form of systems, mechanisms, procedures, rules, etc. - that are not systematic (read: messy, jumping up and down, do not have a plot that makes sense), and also not quite supported by the underlying logic of healthy and accountable.
Some time ago I had the task of filling the training in Surabaya. Unfortunately, I arrive late at check-in counter Soekarno-Hatta Airport because the taxi I was riding rupture a tire on the highway. Having never experienced it before, I asked the officers of the relevant airlines regarding what I should do. The result, I am very confused! I'm in the ping-pong from one counter to another counter, from one person to another, from one booth to another booth. "Try to talk to Sister is there sir." "Try to reserve a booth sir." "Try to counter number 24 sir." Astagfirullah! Sister in charge at the reservation counter to serve me with a stern face, the voice snapped, and half-hearted style. "Sir, for being late, if you want to put into the next flight you get fined 75% of the ticket price plus the cost of up-grade for many rupiah, so the totals so many dollars. Shall be paid at the counter 24. "What?! More than double the price of my ticket in advance!
Then, according to the instructions of the Sister of "spicy" that I returned to the counter 24. Sister who was there - at least he is much more friendly - ask how much additional costs imposed on me. Heard a number that I mentioned, the kindly Sister said, "Well, you do not need to pay this amount. Quite half of it to us. Here you have my name written. And already I've made CF status (confirmed) to 13:30 hours the following flights. Dad lived to come. Mention the name, pay, and leave. "Miraculously, when I came back to the counter 24 before 13:30 pm" Miss Green "was not there, and my name is not listed in the reserve list, especially with a confirmed status. Jammed right?! As a result, I failed to go to Singapore on that day.
Let's imagine, what the people suffer, communities, and nations, if those who are in leading positions did not have the ability to think in a systematic and logical process? Yes, probably much like our situation these days.